General Guidelines
- Our furniture can take anywhere from 6-16 weeks to build and 2-3 weeks for delivery depending on the shipper that we use. Please check your order confirmation for an estimated completion date. Please remember that our Amish woodworkers craft your furniture by hand, and these completion dates are approximate and are subject to change.
- Our deliverymen handle and ship our furniture very carefully. The deliveryman that will deliver your furniture will contact you prior to delivery to schedule the delivery appointment and to go over the process.
- We will send an email to you with your delivery details at the time your order delivery is scheduled.
- Circumstances that delay your furniture delivery may arise that are beyond our shippers’ control – these include weather, traffic, natural disasters, and other uncontrollable events.
- Our shippers make deliveries during standard business hours, Monday through Friday, 8 a.m. to 5 p.m. Some weekend and evening deliveries may occur. Our shippers will do their best to accommodate your schedule, but we cannot guarantee a specific time or day.
- Someone must be present during the delivery. If you have made and confirmed a delivery appointment with a shipper and fail to keep that appointment, you may be charged additional re-delivery/storage fees and your delivery may be delayed.
- Some pieces do not ship completely assembled, or come in two pieces – such as leg tables or large hutches.
- Please note that the driver will NOT put together any cribs, dressers with mirrors, or furniture that needs to be mounted to the wall.
- It’s important to remember that we do not offer returns on furniture that doesn’t fit in your home or office, through doorways, in an elevator, or up the staircase, so advance planning is essential.
- There are situations where the inside delivery team cannot accommodate delivery into the room of your choice. For example:
- Some pieces of furniture are just too large to fit through narrow spaces. Angles and sharp turns also create challenges for moving large pieces of furniture, and our team may not be able to physically overcome these challenges.
- Our team will not raise furniture inside windows or remove windows or doors.
- Our delivery team will not disassemble, move, or otherwise dispose of existing furniture in your home.
- Prepare the room(s) that are receiving furniture by removing rugs, securing or removing low-hanging light fixtures or chandeliers, and moving other pieces of furniture out of the way. Pets should be secured in other rooms. The delivery team is not responsible for this prep work.
- In-Home Delivery requires the following:
- The road must be paved.
- The road must be a minimum of 10 feet wide.
- There cannot be any low hanging branches on the road, and there must be a clearance of at least 14 feet.
- The street must have no vehicle weight restrictions.
- The road cannot have sharp turns or curves.
- Drivers must be able to safely turn around after they complete delivery.
- Contact us at 330-275-5514 prior to delivery scheduling if your home or business location is difficult to reach, or if any of the above restrictions apply. We will work out a way to deliver your furniture, but please be aware that this may result in additional charges and/or delays.
- If you need to change your shipping address after the shipping process has started, there may be a reconsignment fee.
If you have any questions about the status of your order or its delivery, please feel free to contact Michael at 330-275-5514 or aselectfurn@gmail.com.
Inspecting Your Furniture
All of our furniture is insured for shipping and carefully packaged for protection. It is your responsibility to inspect your furniture to ensure that it has not been damaged.
Please unpack the furniture before the shipper leaves to ensure that there is no damage. Insurance will not cover the damage if it is not noted at the time of delivery. Damages not reported within three days will not be covered. If you have any concerns please email us at aselectfurn@gmail.com.
One More Thing
Amish Select Furniture is committed to keeping you informed about the status of your order, and delivering your new furniture to your home or business in perfect condition. If you are not completely satisfied, let us know as soon as possible so that we can provide a solution.
If you need assistance, or have special shipping requests or questions, please contact us at 330-275-5514 or email us at aselectfurn@gmail.com.